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Customer Service

Customer Service

We can be reached by phone from 9:00am to 5:00pm Eastern Standard Time.  Our email address is info@stellashows.com.  When emailing or calling about a ticket issue, please have your order number available when possible.

Shipping

Tickets will be postal mailed to the shipping address provided at Check-out. 

Tickets for the Spring Country Living Fairs start being mailed out by February 1st

Tickets for the Fall Country Living Fairs start being mailed out by July 1st.

We postal mail tickets up until 10 days prior to the Fair opening. 

Orders placed from 9 days prior to the Fair open up until midnight of the Tuesday of the Fair week will be held at Will Call in the Ticket Sales area under the purchaser’s last name.   

Refunds

Tickets, processing fees, books, totes and other items ordered through this website are non-refundable whether they are used or not.

There are no replacements or refunds for lost or forgotten tickets or item vouchers.

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